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What currency are your prices listed in?

All prices are in EUR.

What are the shipping costs?

4€ for Spain and Portugal
14€ for the rest of Europe
55€ for the rest of the world

How can I pay?

We accept most major credit cards (Visa, Mastercard, and American Express among many others). All payment information is transferred from your computer to our servers using a secure, encrypted protocol (https).

When will my order arrive?

Due to the current situation due to COVID-19, some countries are limiting the deliveries of packages, so we cannot guarantee a specific delivery time. But in a standard situation:
Please allow up to 2-7 business days for order processing, printing and production and an additional 2-5 business days for delivery. International orders may take up to 3 weeks or longer depending on destination.  

Who can I contact if I am having trouble with my online order process?

Please contact infoalejandrocarrillo@gmail.com

Do you accept returns or exchanges?

Only items with significant defects are accepted for exchange within 48 hours from when the shipment is received. We require that customers use the contact email ( infoalejandrocarrillo@gmail.com ) for any problems with the products within 48 hours of receiving.
The product must be damaged or bent, and in the case of framed products, it must be broken or fractured.
The returned product may be exchanged for another or instead a money back.
This process may last up to a maximum of 7 days from receipt of the product.
Returned items must be in original packaging and must be unused. If the condition of the product shipped back to us is not in acceptable condition we reserve the right to not refund or exchange.

If you have received a damaged, defective, or incorrect item please use the contact email. Include the following:

1. Your order email receipt
2. Email the order was made with 
3. A photograph attached demonstrating the quality of the print or the damaged area of the item.




WHEN WILL MY ORDER ARRIVE?

WHAT CURRENCY ARE YOUR PRICES LISTED I


WHAT CURRENCY ARE YOUR PRICES LISTED IN?asd

WHAT CURRENCY ARE YOUR PRICES LISTED IN


Alejandro Carrillo — 2020
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